COVID-19 Policies & Procedures

COVID-19 Workplace Guidance




Objective: To minimise the contact resulting from studio visits.

Steps that will usually be needed:


1. Defining the number of clients that can reasonably follow 2m social distancing within the studio. Take into account total floorspace as well as likely pinch points and busy areas.


2. Limiting the number of clients in the studio, overall and in any particular congestion areas, for example doorways between outside and inside spaces.


3. Suspending or reducing client services that cannot be undertaken without contravening social distancing guidelines.


4. Encouraging clients to enter the studio alone where possible, unless they need specific assistance.


5. Reminding clients who are accompanied by children that they are responsible for supervising them at all times and should follow social distancing guidelines.


6. Looking at how people walk through the studio and how you could adjust this to reduce congestion and contact between clients, for example, queue management or one-way flow, where possible.


7. Ensuring any changes to entries, exit and queue management take into account reasonable adjustments for those who need them, including disabled clients.


8. Having clearly designated positions from which colleagues can provide advice or assistance to clients whilst maintaining social distance.


9. Studio Managers should take responsibility for regulating the number of clients within the studio taking into account the queuing process in communal areas.




Objective: To keep the workplace clean and prevent transmission by touching contaminated surfaces.

Steps that will usually be needed:


1. Frequent cleaning of work areas and equipment between uses, using your usual cleaning products.


2. Frequent cleaning objects and surfaces that are touched regularly such as props, backdrops, studio equipment, or staff handheld devices, and making sure there are adequate disposal arrangements.


3. Clearing workspaces and removing waste and belongings from the work area at the end of a shoot.




Objective: To help everyone keep good hygiene through the working day.

Steps that will usually be needed:


1. Promote awareness of good handwashing technique, the need to increase handwashing frequency, avoid touching your face and to cough or sneeze into a tissue which is binned safely, or into your arm if a tissue is not available.


2. Providing hand sanitiser in multiple locations in addition to toilets.


3. Setting clear use and cleaning guidance for toilets to ensure they are kept clean and social distancing is achieved as much as possible.


4. Enhancing cleaning for busy areas.


5. Providing more waste facilities and more frequent rubbish collection.





PPE protects the user against health or safety risks at work.

It can include items such as safety helmets, gloves, eye protection, high-visibility clothing, safety footwear and safety harnesses.

It also includes respiratory protective equipment, such as face masks.


Where you are already using PPE in your work activity to protect against non-COVID-19 risks, you should continue to do so.


At the start of this document we described the steps you need to take to manage COVID-19 risk in the workplace.

This includes working from home and staying 2m away from each other in the workplace if at all possible.

When managing the risk of COVID-19, additional PPE beyond what you usually wear is not beneficial.

This is because COVID-19 is a different type of risk to the risks you normally face in a workplace,

and needs to be managed through social distancing,

hygiene and fixed teams or partnering, not just through the use of PPE.


There are some circumstances when wearing a face covering may be marginally beneficial as a precautionary measure.

The evidence suggests that wearing a face covering does not protect you,

but it may protect others if you are infected but have not developed symptoms.


A face covering can be very simple and may be worn in enclosed spaces where social distancing isn’t possible.

It just needs to cover your mouth and nose. It is not the same as a face mask,

such as the surgical masks or respirators used by health and care workers.

Similarly, face coverings are not the same as the PPE used to manage risks like dust and spray in an industrial context.

Supplies of PPE, including face masks, must continue to be reserved for those who need them to protect against risks in their workplace,

such as health and care workers, and those in industrial settings like those exposed to dust hazards.


Wearing a face covering is optional and is not required by law, including in the workplace.

If you choose to wear one, it is important to use face coverings properly and wash your hands before putting them on and taking them off.






· All shoots will take place on an appointment only basis.


· Only one shoot will take place at any one time.


· Exterior doors will be locked throughout the shoot so that no one else can enter.


· The photographer will wear PPE, e.g. mask and gloves throughout.


· 2m social distance will be maintained wherever practicable.


· All essential equipment and surfaces will be disinfected between every shoot.


· Health and wellness of both photographer and clients will be assessed prior to every shoot, anyone showing symptoms of coronavirus will have their shoot postponed for a period of 14 days.


· All current government advice will be adhered to and updated as and when required. We already work closely and correspond with our local authority and police force to ensure that we are keeping in line with all applicable laws and guidance.


· In order to minimise personal contact only essential parts of our job, e.g. studio shoots, will be carried out within the studio. All viewings will be carried out with clients via an online portal, at a mutually convenient time.


· Yours and our safety is a priority and we will not put anyone, including ourselves, at unnecessary risk. If the situation arises we would not hesitate to postpone shoots or close the studio again in order to maintain everyone’s safety.



We whole heartedly thank you for your patience, understanding and unwavering support at this most difficult of times.


Stay safe and well…

For a full list of products and packages please see our price guide.


*Please note that all session fees are non-refundable*

COVID-19 Policies & Procedures ~ Once Upon A Time Photography.

Qualified Newborn Baby Photographer. Professional Children’s, Family Portrait and Bump to Baby Photography studio based in Stoke on Trent, Staffordshire.

Let's Get In Touch


For more information or to discuss a booking please call, text or email us today.


Please be aware that we may be busy photographing in the studio so we may not be able to answer immediately .

We will however contact you as soon as possible.

01782 461910







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